Legacy Support Options
Support for SnapGear legacy products is available via the 24 Months for 4 Incidents add-on. Please use the cross reference table below to select the proper support product for your legacy product.
| Legacy Product | Equivalent Support Package | How to Purchase |
| LITE, LITE+ | SG300 12 Month SUPPORT AGREEMENT | |
| LITE2, LITE2+ | SG300 12 Month SUPPORT AGREEMENT | |
| SOHO+ | SG300 12 Month SUPPORT AGREEMENT | |
| PRO | SG560 12 Month SUPPORT AGREEMENT | |
| PRO+ | SG560 12 Month SUPPORT AGREEMENT | |
| SG530 | SG300 12 Month SUPPORT AGREEMENT | |
| SG550 | SG560 12 Month SUPPORT AGREEMENT | |
| SG570 | SG565 12 Month SUPPORT AGREEMENT | |
| SG575 | SG565 12 Month SUPPORT AGREEMENT |
There is no warranty extension available for legacy products.
Support Agreements give:
- Worldwide e-mail support
- 27/7 Telephone support
- Configuration only (not architecture/topology)
- Support Only - Does Not Extend Warranty
NOTE: You may also call L4 Networks as we are SnapGear trained on the products we sell. We have installed numerous SnapGear (Cyberguard) products in various configurations and applications. This includes VoIP, VPN, Branch Office, HQ sites, behind Cisco and other 3rd party Routers and more. Click here for further information. You won't find this level of experienced support at the box pusher Superstores!